FREQUENTLY ASKED QUESTIONS

AI field knowledge for construction and specialty-trade contractors

What is Coach-In-The-Pocket?

Coach-In-The-Pocket™ is a company-grounded AI field knowledge platform for construction and specialty-trade contractors. It gives field crews and office teams mobile access to their company's approved procedures, safety information, training and resources, with an AI coach that answers from company-approved sources.

Who is Coach-In-The-Pocket built for?

Electrical, mechanical, plumbing and general contractors, plus other specialty-trade organizations. It serves field technicians, foremen, superintendents, safety managers, project managers and office staff.

How is it different from ChatGPT or a generic AI chatbot?

Generic AI answers from the public internet. Coach-In-The-Pocket answers from your own approved SOPs, standards and documents, filters guidance by role, trade, project and task, and escalates questions that need a supervisor's authority or judgment.

What features are included?

A custom organization-branded environment, SOPs and document resources, announcements, safety information and incident reporting, toolbox talks, training, mental health and wellness resources, role-based access with secure invitations, and guided AI support in English and Spanish.

Is our company data used to train AI models?

No. Customer content is not used to train public or shared AI models. Each organization's content stays separated in its own environment and remains under the customer's ownership and governance.

What security controls are available?

Verified identity, role-based permissions and secure invitations control access. Enterprise controls may include encryption, SSO, SCIM, audit logging, security scanning and IP allowlisting, depending on your service plan.

How do we get started?

Request a demo or start client onboarding from the Coach-In-The-Pocket home page. The team configures your branded environment, loads your approved content and invites your people.